Name: Jon Ahrenholz.
Age: 32.
Job: Supervisor/phlebotomist at Puget Sound Blood Center.
How long: 10 years, two as supervisor.
Background: Pre-med at Dordt College in Iowa on a soccer scholarship. Moved to the Northwest from California at age 14 and never looked back.
Most frequent questions: "Does it hurt?" and "Do I get paid?"
Most unusual question: "How big is the needle?"
Helpful thought: "It's pretty much all about customer service. You're trying to make people feel comfortable, because you're using a big needle to draw blood."
Point of view: "(Donors) are doing a great service to the community. It really builds a sense of community that you're helping someone you don’t know or you'll never know."
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